You can now access your credit union account with your phone or mobile device in three different ways: through a mobile internet browser, through our downloadable app, or via SMS.
Mobile Browser Banking
To use a mobile device to visit our our website, the device must have an Internet browser and may require a data service plan. When you visit this website using the internet browser on your mobile device, our website automatically adjusts its layout to best fit your device's screen. The yellow Online Banking Log In button will be at the top of your device's screen, and functions just as it does when visiting the site via a typical internet browser.
Visitors to our site always have the option of viewing the full website by selecting View Full Site at the bottom of the page.
Many mobile device users prefer utilizing apps to view and manage content. Greenville Federal Credit Union has a mobile banking app available for free download via App Store for the Apple version, or Google Play for the Android version.
Once downloaded and installed, our mobile banking app allows you to quickly map and locate the nearest branch or ATM location. You can also contact our branches, review products and services, request additional information or log into and manage your accounts.
For Android users, go to Google Play, https://play.google.com/store, search for Greenville Federal Credit Union in the “Search” box, and install the app. Requires Android 2.2 or later.
For iPhone/iPad users, go to the App Store within iTunes, search for Greenville Federal Credit Union in the “Search Store” box, and install the app. This app is compatible with iPhone, iPod touch, and iPad and is optimized for iPhone5. Requires iOS 4.3 or later.
Data Usage Disclaimer
This app is free for download however as with any app, your use of it may result data charges imposed by your mobile network operator or your internet service provider. You are advised to consult your mobile data or internet data plans to identify the charges which may be incurred prior to the installation and operation of the credit union’s app. The credit union is not responsible for data usage charges.
In order for the app to operate fully, the device on which it is used may need to be connected to certain wireless and/or communication based technologies. There may be delays, limitations, and other problems inherent in the use of the internet and electronic communication, of which the credit union has no control.
Members who use NetBranch 4.0 online banking and have a mobile phone can bank via SMS text through our Mobiliti™ service. Please note that some mobile phone carriers may assess an additional charge for outgoing text messages or may charge for each message sent and received. To use Mobiliti™ in a mobile browser, the mobile phone must support web browsing functionality.
Note: A few service carriers block the Mobiliti™ service. If you do not use one of the major U.S. carriers (AT&T, Verizon, or Sprint) you may want to check with your carrier to make sure you can use the service. All major U.S. carriers, and most secondary ones, support the Mobiliti™ service.
Mobiliti™ Access Modes
Mobiliti™ allows members who use NetBranch 4.0 to access credit union account information from a mobile phone. Mobiliti™ offers two ways for you to access your accounts:
• Send a text message (SMS).
• Use a mobile browser on your phone.
If you enroll in Mobiliti™ you can view your current balance and transaction history, transfer funds and receive alerts and notifications.
You can register for Mobiliti™ through NetBranch 4.0. When registering for Mobiliti™, turn on your mobile phone and make sure it’s ready to receive text messages. During the Mobiliti™ registration process, choose one or all access modes, which services you want to use and the accounts you want to access. Access to the following types of accounts is available on Mobiliti™:
• Checking (draft)
• CD (certificate)
• Savings (all other shares)
• Loan (Line of credit loan, mortgage loan and all other loans)
• Line of Credit (credit card)
During registration, a text message will be sent to you containing a unique activation code used to verify your phone number. This code associates your mobile phone with your account. To complete registration, you must enter the activation code that is sent to you. This verification let you know your mobile phone number has been successfully registered.
Text Messaging Service (SMS)
The text messaging service allows you to check account balances, review recent account activity and receive online banking alerts any time from your mobile phone. Most mobile phones are capable of sending and receiving text messages, and are most likely compatible with Mobiliti™.
Note: Some mobile service carriers charge for outgoing text messages or for each message sent and received. Immediately following enrollment, a text "help" message is sent with the short commands and a short code to use to access Mobiliti™. A short code is a shortened version of a phone number, generally five or six numbers in length. Five-digit short codes range from 20000 to 99999; six-digit short codes range from 222222 to 899999. It is recommended that you add the short code to your contact list.
To use the text messaging service, you can send and receive text messages from the short code as well as a traditional phone number.
Mobile Browser Service
Use the mobile browser service to:
• Check account balances.
• Review recent account activity.
• Transfer money between accounts.
To use the mobile browser service, the phone must have an Internet browser and may require a data service plan. During registration, you are sent a unique website address (URL) that will only work on the phones you’ve registered in Mobiliti™. You should bookmark this address in your phone’s web browser so you can easily return to it.
The alerts service sends automatic notices to a mobile phone with information about your accounts. You can set up alerts to notify you when select activity occurs on your accounts. For example, an alert can be sent to you when an account balance goes below a threshold amount. You can receive alerts on your mobile phones or at an e-mail address.
For further information and instructions contact technical support at Greenville Federal Credit Union at 800.336.6309.