The Contact Center - Our First Responders

Our Contact Center team is your quickest option for getting the general answers you need. When you call Greenville Federal Credit Union our Contact Center staff members (housed at our Greer branch location) are the friendly voices who answer. With the most up-to-date account and services information right at their fingertips this team of highly trained member support specialists are equipped to find solutions and help you manage your accounts. 

Call 864.235.6309 or 800.336.6309 to speak to a representative


Call our automated audio system for 24/7 account access using a touch-tone phone. You can conduct a variety of transactions and/or inquiries on your account, including credit union loans. Obtain your Personal Identification Number (PIN) from a Member Service Representative to get started. Note that this PIN will be different than your ATM card PIN and NetBranch password.

  • Check account balances

  • Transfer money

  • Obtain check-clearing information

Call 864.271.4391 or 800.223.6361 for PhoneBranch.

For specific branch service-related questions contact the following:

Branch Managers

Wade Hampton

Kaitlin Grooms, 864.404.3111

Pelham Road

Amie Folkman, 864.404.3107


Sarah Hanks, 864.404.3106


Robert Wright, 864.358.5054