You have three ways to transfer a balance to your credit union VISA: by visiting a branch, by calling our Contact Center, or by utilizing NetBranch. Before getting started you’ll need the name of the other card’s financial institution, payment mailing address, full account number and your current balance.
Come by any branch or call our Contact Center (800.336.6309). Or, help yourself by logging in to NetBranch online, selecting your credit card account, selecting Services - Balance Consolidation from the menu at the top, and following the prompts.
The credit union will apply the other card’s balance to your credit union VISA, while at the same time issue and send a check for the payoff of your balance directly to the financial institution of the other card. There is no charge for this service.