Greenville Federal Credit Union is searching for a full-time Member Specialist position. This is a universal role. This position focuses on providing superior member service by handling all member requests to complete resolution in a courteous and timely manner; and, cross-selling products and services with the goal of educating and meeting our members’ needs financially. This position is responsible for greeting members in the branch; opening new member accounts, IRA’s, CD’s, etc.; completing account transactions and maintenance, ACH stop pays and wire transfers at the member’s request. This position will also be responsible taking loan applications and processing loan payments according to standard procedures; conduct and ensure closings are accurate and timely along with booking loans; completing a satisfaction of lien request; complete vehicle evaluation; and, completing the DocuSign process.
Qualified candidates should possess at least one to three years of similar or related experience in the lending/financial industry and education equivalent to two years of college or an associate degree in a related field of study. Candidates should also possess the ability to communicate with members in a clear, concise, and professional manner with basic knowledge of MS Word, Excel and Outlook software. Eligibility and ability to register with the National Mortgage Licensing System and Registry is required.
Greenville Federal Credit Union offers a competitive benefits package to include: generous PTO to support work/life balance; holiday pay; affordable, competitive medical and dental plans; a wide array of ancillary insurance products; very competitive 401-k plan with a generous match; and, a friendly work environment emphasizing service excellence. Resumes should be forwarded to HRTeam@greenvillefcu.com, or submitted using our online form. No phone calls please. Pre-employment screening includes SLED (criminal background and sex offender checks), consumer credit check, OFAC check, verification of bondability and previous employer check. Greenville Federal Credit Union is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.