Credit Union Blog

President's Column: When a little over 3 months seems like a lot longer…

July 15th, 2020 by Paul Hughes, President and CEO

It seems like so long ago when the credit union closed its lobbies because of the COVID-19 virus. This happened within 3 weeks of our core computer conversion. We all endured so much disruption in a very short period.

I will start by thanking you for your patience and understanding.  I know you are likely tiring of phrases like “new normal,” “challenging times,” and “we are all in this together.” When the virus numbers improved and the government began to open things up, we opened our lobbies for our members on June the 1st. Although we are not doing teller transactions inside, we are able to provide the personal service that you have come to expect from the team at Greenville Federal Credit Union.  We will open the branch lobbies for teller transactions only when we feel that it is safe for you, our members, and our staff. Our Drive Thru hours are 8:30 to 5:30 Monday through Thursday and 8:30 to 6:00 on Friday. Lobby hours are 9:00 to 5:00 Monday through Thursday and 9:00 to 6:00 on Friday.

As the economy slowly begins to rebound and our fellow citizens are returning to work, what can the credit union do to help get our members back on their feet?

  1. Can we improve your debts/payments to alleviate some of the stress that you are feeling?
  2. Are you in need of a short-term loan to provide necessary cash to get through this temporary difficulty? We have personal loans at low interest rates to help you.
  3. Would it be a good time to refinance your mortgage? Depending on your current mortgage, interest rates are at historic lows. We would love to see if we can help reduce your payments.
  4. Do you feel the need to set up a personal savings plan? We can help you there too.

Please take an objective look at your financial situation. If it is too stressful for you to even think about it, please come in and let us help you. We have been here for you for over 50 years and we are here for you now. If we can help eliminate even a small amount of your financial stress and anxiety, it will be time well spent with our knowledgeable and encouraging team.

Thank you again for your patience as we continue to move forward.

Paul Hughes
President and CEO, Greenville Federal Credit Union